Web Frontend Development and Business Administration

Over 10 years of accumulated professional experience in web development and business administration.

Web Frontend Development and Business Administration

Over 10 years of accumulated professional experience in web development and business administration.

My Details

Me in a Nutshell

I hold a Bachelor’s degree in Business Administration and possess over a decade of professional experience in various areas such as business administration, sales and marketing, web design and content management, graphic design, and video creation. Currently, I am enrolled at Brigham Young University-Idaho, USA (Online Program), pursuing a Bachelor’s degree in Web Development to enhance and solidify the eight years of practical training and expertise I gained in web design within a company setting. Additionally, I am concurrently undertaking a Diploma in Project Management at the Albright Institute of Business and Language located in Melbourne, Australia.

My Work Experience

Legend:

E-Commerce Manager /
Web Developer

MidnightIT / Rend’r · Part-time
Sep 2023 – Present · 7 mos
Melbourne, Australia

  • Design, develop, and maintain the websites for both the company and clients using WordPress and Divi, alongside CSS, HTML, and JavaScript. 
  • Manage inventory. 
  • Acknowledged for being a proactive problem solver, a quick learner, and hands-on.
 
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Frontend Web Developer

Popmix Media LLC · Full-time
Nov 2021 – May 2023 · 1 yr 6 mos
North Carolina, United States

Responsible for the design, layout, creation of web pages, funnels, and websites for internal usage and in support of client projects.

  • Designed, developed, and maintained websites using GoHighLevel CRM and WordPress, alongside CSS, HTML, and JavaScript.
  • Implemented SEO and Schema Markup. Proofread/created website content.

Acknowledged for being resourceful, a team player, and a good communicator. Also complimented for having the ability to work under pressure with little to no supervision.

"Diosa... thank you for all you do... Seriously, I have no idea how I would get it all done without you... you are amazing.... We are building a great foundation for the company with the SaaS platform. The snapshots, the workflows, and funnels that you are helping to build are a huge part of what we are trying to build so thank you again for all your efforts..."

Systems Operations Manager

Nov 2022 – Apr 2023 · 5 mos

Managed general operations of the company. Maintained company websites and produced videos and graphics for social media platforms. Ran social media campaigns across Facebook, Instagram, TikTok, Twitter, and YouTube. Handled general administrative tasks such as bookkeeping and invoicing.

  • Designed, developed, and maintained websites using WordPress. Implemented SEO.
  • Handled general administrative tasks such as data entry, content creation, calendar management, research, creation of filing systems, bookkeeping, and invoicing.
  • Produced multimedia content for company presentations and social media campaigns.

Highly valued by the company owner for my versatile skill set and ability to contribute in multiple areas.

LF entertainment logo

Web Developer / SEO Specialist

We Design Co Pty Ltd · Full-time
Aug 2021 – Nov 2021 · 3 mos
Victoria, Australia

Built websites using WordPress and implemented SEO on each page, product, and post.

  • Designed, developed, and maintained websites using WordPress. Implemented SEO.
  • Regularly met clients to report progress, answer inquiries, and address concerns.

Acknowledged for being detail-oriented, self-sufficient (with very little supervision), and good at time management.

"... Diosa, appreciate the help. Let me know if you’re in Australia! Would love to meet you in person. Please take care and again, thank you for your hard work and collaboration."

Technical Administrative Assistant

Aestus Software Solutions · Full-time
Oct 2019 – Aug 2021 · 1 yr 10 mos
Dumaguete City, Philippines · Onsite

Liased and processed insurance-related claims in a BPO setting. Performed HR-related functions in a BPO setting. Rendered client support, as necessary.

  • Liaised and processed insurance-related claims for construction companies in the US. Handled inbound and outbound calls to clients, as needed.
  • Performed HR-related functions.

Acknowledged for proficiency in business writing and client handling.

"I am deeply saddened to see you go... It was a pleasure having worked with you. If you need assistance in any of your future jobs soon, you can always cite me as your reference/contact person to vouch for you."

Business English Trainer

Bizmates Philippines, Inc · Freelance
Aug 2019 – Sep 2019 · 1 mo
Makati, Philippines

Taught Business English to Japanese professionals using the Bizmates methodology. Guided Japanese professionals in their business communications concerns. Rated 5 stars by 95% of students.

Web Content Manager /
Web Developer

RealPhil.com Realty Services · Full-time
Nov 2011 – Oct 2019 · 7 yrs 11 mos
Dumaguete City, Philippines · Onsite

Oversaw content structure and accuracy on company and clients’ websites. Developed and maintained static and dynamic websites using HTML, CSS, JavaScript, FTP, and WordPress. Utilized Google Analytics for Search Engine Optimization (SEO). Handled customer complaints and inquiries with regards to online advertising.

  • Designed, developed, and maintained websites. Proofread/created website content.
  • Handled general administrative tasks such as customer service, data entry, creation of filing systems, research, maintaining databases, business correspondence, social media management, and multimedia content creation. Managed the general office operations.

Entrusted with recruitment, training, and supervision of web developers and area partners due to good performance and leadership skills.

"Diosa was among our best employees in our company. Her wit, dedication, and talent contributed to great efficiency and smooth operations in the development and maintenance of our websites. She truly contributed a lot to the success of our business."

Owner / Operations Manager / Florist

Komprakompra Delivery Services Dumaguete
Jan 2014 – Jun 2018 · 4 yrs 5 mos
Dumaguete City, Philippines · Onsite

Started and operated an online delivery business managing at least 8 delivery crew members and 2 marketing officers within 4 years. Handled traditional and digital marketing (networking, direct marketing, advertising, blogging, publicity, and workshops/startup competition), e-commerce website development and SEO using WordPress and WordPress plugins such as WooCommerce, MailChimp, Yoast for SEO improvements, bbPress for social sharing, etc.

  • Started and operated the first 24/7 online food, grocery, and flower delivery business in the province.
  • Handled networking, direct marketing, advertising, blogging, publicity, workshops/startup competition, e-commerce website development and SEO using WordPress.

Ranked top 1 on the SERP for relevant keywords, earned 5 stars on our Facebook page, advertised on local authoritative websites, won a regional business startup competition, and invited to a local radio program that talks about local businesses.

Non-life Insurance Consultant

Standard Insurance · Freelance
2015 – 2018 · 3 yrs
Dumaguete City, Philippines · Onsite

Engaged in marketing efforts to offer a wide range of insurance policies, including car, home, motorcycle, truck, cargo, travel, pet, and accident insurance, to both individuals and businesses. Assisted clients in evaluating their insurance requirements, providing appropriate coverage recommendations, and facilitating policy purchases. Successfully established a contract with the Department of Education Region 7 to ensure accident insurance coverage for a significant number of students during designated events.

"Ms. Diosaflor ensured that her customers received exceptional service while dealing with her and Standard Insurance. Her dedication and commitment made her a valuable asset to the company."

Content Moderator for Facebook

Worked for Facebook via oDesk (currently Upwork) as one of the pioneer Content Moderators. Participated in intensive trainings and discussions with other Content Moderators to improve our grasp and knowledge in the company’s Abuse Standards. Effectively and efficiently reviewed and identified various types of user-generated content on Facebook that violates the Abuse Standards. Met stringent Service Level Agreement (SLA) for responsiveness, accuracy, and efficiency for given work. Acknowledged as one of the best Content Moderators by our team leader.

"Diosa was one of our best moderators."

Email Marketer for Airbnb, Inc.

oDesk Corporation · Freelance
Nov 2009 – Nov 2010 · 1 yr
California, United States

Worked for Airbnb via Odesk (currently Upwork). As a growing online accommodations marketplace and hospitality service, I helped facilitate the extensive email marketing campaign using Craigslist and Microsoft Excel and reported results directly to the to the CEO, Brian Chesky, daily through Skype. Acknowledged for meeting weekly quota.

* 5 stars *

Assistant Bookkeeper

· Onsite

Helped maintain our clients’ books of accounts in compliance with the policies of the Bureau of Internal Revenue (BIR). Carefully filed documents and papers such as official receipts, sales invoices, vouchers, and other related documents. Ran errands for the company such as making payments at the BIR, SSS, and Philhealth, and performed other administrative jobs. Acknowledged for being detail- and results-oriented without much supervision.

"In her role as an assistant book-keeper at MTM Accounting Services, Diosa routinely exhibits outstanding precision and attention to detail in keeping up-to-date financial records, making a substantial contribution to the efficient operations and general success of the business."

Sales Representative

· Onsite

Helped strategize effective lead generation for the company’s paid ads by tapping into databases found on print and media and the Internet. Directly engaged with my prospects through cold calling, email, and text. Demonstrated remarkable performance by successfully achieving weekly sales transactions for three consecutive months. Transcribed Skype voicemails received from international prospects. Assisted in the recruitment (conducted online screening and interviews) and training of nationwide area partners.

Market Researcher

Nov 2005 – May 2006 · 6 mos
· Onsite

Performed survey research which included finding respondents in the United States through a computerized phone calling system; collected and interpreted accurate information. Topped survey completion and excelled in English articulation and data entry skills with compliments from respondents and supervisors.

Marketing Officer

· Onsite

Conceptualized marketing campaigns such as business-to-business promotion through direct mails, calls, and personal meetings, materialized company website and brochures and used client feedback to boost the company’s fluctuating financial situation at the time. Efforts acknowledged by the management due to an increase in inquiries. Entrusted with training of hotel front liners regarding telephone courtesy calls due to my knowledge in the area.

My Skillset

Technology is always evolving, which is why I don't stop learning. One step at a time.
Legend:
Responsive Web Design (RWD)
UX/UI
HTML5
CSS3
SASS/SCSS
LESS
Javascript
Typescript
Python
Bootstrap
JSON
MongoDB
Express
Angular
NodeJS
API
Visual Studio Code
Dreamweaver
Git
GitHub
FTP
WordPress
Elementor
Divi
PageLayer
WooCommerce
GoHighLevel
Webflow
Shopify
Photoshop
Illustrator
InDesign
Canva
Wondershare Filmora
Sony Vegas
Microsoft 365
Google Workspace
SEO
Trello
Mailchimp
Hubspot
Business Writing
Research
Data Entry
Touch Typing
Blogging
Social Media Marketing
Slack
Teams
Zoom
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